{"id":65717,"date":"2025-09-22T11:36:46","date_gmt":"2025-09-22T08:36:46","guid":{"rendered":"https:\/\/alfajr.com\/delivery-policy\/"},"modified":"2025-10-22T10:42:34","modified_gmt":"2025-10-22T07:42:34","slug":"delivery-policy","status":"publish","type":"page","link":"https:\/\/alfajr.com\/en\/delivery-policy\/","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"65717\" class=\"elementor elementor-65717 elementor-65703\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df4854c e-flex e-con-boxed e-con e-parent\" data-id=\"df4854c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-806e3be text-right color-scheme-inherit elementor-widget elementor-widget-text-editor\" data-id=\"806e3be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>At Alfajr,\u00a0<\/strong><span style=\"font-size: 14px;\">we are committed to ensuring that every purchase you make is met with your trust and complete satisfaction. Based on this principle, we have designed a clear and flexible shipping and delivery policy that takes your convenience into account and guarantees you a distinguished shopping experience.<\/span><strong><br \/><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-141fe89 elementor-widget elementor-widget-heading\" data-id=\"141fe89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping and delivery terms:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab7c07 text-right color-scheme-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1ab7c07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>The shipping cost and delivery time will be added on the shopping cart page, which will appear to the customer before completing the purchase.<\/li><li>Shipping Fees &amp; Delivery Time :<ol><li>Within Saudi Arabia: SAR 15, delivery within (2\u20137) business days.<\/li><li>Gulf Countries: SAR 30, delivery within (5\u201310) business days.<\/li><li>Other countries worldwide: SAR 60, delivery within (7\u201321) business days.<\/li><\/ol><\/li><li>Products will be shipped within 1\u20133 business days (Sunday to Thursday), depending on order confirmation, the delivery address you selected, and product availability in the company\u2019s stock.<\/li><li>Delays beyond the mentioned timeframe may occur during certain seasons, such as holidays, National Day, or similar occasions, or due to workload pressure caused by high demand on delivery agents and shipping companies in general.<\/li><li>In case of an error in fulfilling the customer\u2019s order or if any product is damaged, the customer has the right to request a correction or return within a maximum of 7 days from the date of receiving the product. We will cover all costs related to returning or replacing the product, including shipping charges.<\/li><li><p data-start=\"1617\" data-end=\"1770\">Refunds will only cover the value of the order, while the customer will bear the shipping cost if the order is returned by the shipping company due to:<\/p><ol><li>The customer not responding to the shipping company or repeated postponements.<\/li><li>Incorrect information provided on the shipping label, as entered by the customer during checkout.<\/li><li>The customer\u2019s request to cancel the order after it has been handed over to the shipping company.<\/li><\/ol><\/li><li>If you do not receive your order within the estimated delivery period specified in your order confirmation message, you must contact our Customer Service Center through the \u201c<a href=\"https:\/\/alfajr.com\/en\/contact-us\/\">Contact Us<\/a>\u201d page.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aee1528 elementor-widget elementor-widget-heading\" data-id=\"aee1528\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Customs &amp; International Shipping Taxes:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0a8b0 text-right color-scheme-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8f0a8b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>By purchasing, the customer acknowledges being aware of all customs and tax fees imposed by the official authorities in their country. Additional customs duties or taxes may be charged on international shipments as determined by government regulations. These charges are beyond the responsibility of Alfajr.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c8c14d elementor-widget elementor-widget-heading\" data-id=\"2c8c14d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Important notes:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d9ec4a text-right color-scheme-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2d9ec4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Products will be delivered to the shipping address provided in the order. Please ensure that your delivery address and contact details are accurate and correct. We are not responsible for non-receipt of orders due to incorrect information. Incorrect details may result in delivery delays, additional shipping charges for re-delivery, or even cancellation of the shipment.<\/li><li>Any delay in delivery caused by the shipping company, its courier, or any other reasons beyond our control is not the responsibility of Alfajr.<\/li><li>Alfajr reserves the right to update these policies at any time as deemed appropriate, with updates clearly communicated to customers on the company\u2019s policy pages.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-642ed34 text-right color-scheme-inherit elementor-widget elementor-widget-text-editor\" data-id=\"642ed34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>We would also like to inform you that we are always here to serve our customers. We will make every effort to follow up with you, communicate with the shipping company or courier, and find the most suitable solutions to serve you better.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Alfajr,\u00a0we are committed to ensuring that every purchase you make is met with your trust and complete satisfaction. Based<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-65717","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping and Delivery Policy - ALFAJR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alfajr.com\/en\/delivery-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and Delivery Policy - ALFAJR\" \/>\n<meta property=\"og:description\" content=\"At Alfajr,\u00a0we are committed to ensuring that every purchase you make is met with your trust and complete satisfaction. 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